For our members affected by the Spokane wildfires, we’re here to help. Visit our blog article to learn more. Our customer service representatives are skilled in answering questions related to replacing lost and damaged medications or finding care. You may qualify for temporary protections through September 30. Contact customer service at the number on the back of your Premera ID card to learn about your options.
Welcome to LifeWise Student Insurance
This is your hub for everything about UW Seattle, UW Tacoma, and UW Bothell health insurance plans. Get familiar with your benefits, connect with healthcare providers, and be the healthiest you can be.
Understand your plan
Get the most complete information about your plan, including personalized cost and benefit details.
Learn how health insurance works >
The U.S. health system is complex. Knowing how it works will help you get the most value from your LifeWise health plan.
Decode your identification (ID) card >
Your ID card is your key to getting care. It may be small, but it contains a lot of important information, such as drug coverage. Get a digital ID card via the LifeWise Student Insurance mobile app (iOS, Android).
What's included in your plan
LifeWise Student Insurance app
Your health plan in your pocket.
- Digital ID card—show it at doctor visits.
- Search your health plan benefits.
- Track your claims.
- Deductible or out-of-pocket max met or not? Track medical costs.
- Find in-network doctors and specialists nearby or when traveling.
- Access virtual care providers for 24/7 care via phone, text, or video. Get medical care, mental health therapy, addiction treatment, wellness care, and free nurse advice.
- Prescriptions—check benefits, order or refill, and track preapprovals.*
- View your preapproval (prior authorization) status.
- Get in-app notifications.
- Secure sign in via passkey or biometrics.
Change Healthcare Data Breach: In February 2024, Change Healthcare was the target of what the U.S. Department of Health and Human Services called a cyberattack of “unprecedented magnitude.” Change Healthcare provides services to thousands of health care providers and health plans, including LifeWise Student Insurance. Change Healthcare recently notified LifeWise Student Insurance that a small percentage of its members were affected by the breach. If you are concerned that you may have been affected by the breach, you may obtain more information here.